Privacy Policy

Last Updated: February 2026

ZIIBAAH (“we”, “our”, “us”) is committed to protecting your personal data in accordance with the Nigeria Data Protection Regulation (NDPR 2019).

Information We Collect:

We may collect and process the following types of personal data:

Personal Information

Full name
Email address
Phone number
Billing and delivery address

Order & Payment Information

Items purchased
Order history
Payment method (we do not store full card details)

Technical Information

IP address
Browser type
Device information
Website usage data

Marketing & Communication

Preferences for receiving marketing
Communication history

How We Use Your Data

We use your personal data to:

Process and fulfil your orders
Manage deliveries and customer support
Send order confirmations and updates
Improve our products and services
Send marketing communications (with consent)
Comply with legal and regulatory obligations

Legal Basis for Processing

We process your data under the following lawful bases:

Contract: To fulfil your purchase
Consent: For marketing communications
Legitimate interest: To improve our business
Legal obligation: For tax and regulatory compliance

Sharing Your Data

We may share your data with:

Payment processors
Delivery and logistics partners
IT and website service providers
Legal or regulatory authorities when required

We never sell your personal data.

Data Retention

We retain your data only for as long as necessary to:

Fulfil contractual obligations
Meet legal and tax requirements
Resolve disputes
Maintain business records

Your Rights

Under NDPR, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time

Data Security

We implement appropriate technical and organisational measures to protect your data against:

Unauthorised access
Loss or misuse
Alteration or disclosure

Payment information is handled by secure third-party providers.

Cookies

Our website uses cookies to improve your browsing experience. You may disable cookies through your browser settings, though some features may not function properly.

Marketing Communications

You will only receive marketing messages if you have opted in. You may unsubscribe at any time by clicking the link in our emails or contacting us directly.